FREQUENTLY ASKED QUESTIONS
Can I get an estimate for the cleaning before you come out to do the work?
We charge by the window which means that with a quick call to give you the proper pricing for the type of windows you have, you can simply count them up, multiply, and get a pretty close estimate of the actual charge.
What times/days of the week do you do clean?
We try to schedule most of our cleaning's Monday through Friday. We generally offer two different cleaning's each day: 8 am and noon; however, we will do our best to fit our schedule to yours if these times don't work out.
Do we need to do anything to get ready for our cleaning?
If you require the insides cleaned then we do suggest that you move any valuable or breakable items, papers, etc. out of window sills and away from windows but if you don't or cant, we are more than happy to move them for you.
Will there be any mess to clean up afterwards?
Absolutely not. Other than the spotless windows, you wont know that we were there.
Does someone need to be there while the cleaning is done?
Generally, no. but clearly, if we are washing the inside of the windows, we will need access to the home. also if you generally have a locked gate to restrict access round to the rear of the property then this will need to be left open on the day we are due to start work. I always text my customers the evening before to remind you of this if needed.
How long will you be washing my windows?
Cleaning times vary based on quantity, type and location of windows.
How often should I have my windows cleaned?
Its up to you! Most of our customers have the windows in their homes washed every 4 weeks; however, some prefer cleaning's every other month while others are on a quarterly schedule. We don't recommend waiting much longer than 3 months to clean them because a thick build-up of dirt on your windows can lead to stains and hard water spots. Which will result in a higher price to clean them. (Please note: Builders cleans, one off cleans and commercial cleans are calculated based on a daily rate of £150.00 )
What do I do if my windows are stained or have hard water spots?
While our cleaning removes the vast majority of organic and inorganic grime from windows, glass that has been repeatedly exposed to water (i.e. sprinklers) or simply has not been washed for a long period of time may take further steps to come clean. For windows like these we offer a hard water/stain removal that uses a mildly abrasive scrub specifically designed for glass to remove the stains. Pricing for this service varies depending on the location, size and severity of the spotting.
How can I keep my windows from getting spots?
Most importantly, have them washed. The majority of semi-permanent staining comes from leaving a thick layer of dirt, smoke, etc. on windows for a long period of time. Another frequent cause of hard water spots is repeated wetting from irrigation systems. As with the dirt that collects on windows, the minerals in the water, in time, may cause spots that normal washing cannot remove.
What if I want my windows cleaned on a regular basis?
We offer to put all of our customers on our call-back list. You choose when you would like your windows cleaned and we will contact you! Many of our customers take part in this service because it saves them the inconvenience of trying to find our contact info every time but also eliminates the need for another estimate or further paperwork. Everything is kept on file and all we have to do is set up a time.
What areas do you service?
SYou can find SQUEEGEE CLEAN cleaning windows all over Suffolk and other areas. Because we are based in Ipswich, we regularly work in the area and the surrounding areas. Coastally we travel east to Felixstowe, west to Stowmarket, into Essex for areas such as Dedham, East Bergholt, Colchester. Check out the map page or Give me a call, I probably clean windows in your area.